| 201300528 |
Highland NHS Board |
clinical treatment / diagnosis |
Upheld, no recommendations |
September 2013 |
| 201300591 |
The City of Edinburgh Council |
refuse collection & bins |
Not upheld, no recommendations |
September 2013 |
| 201300595 |
Scottish Prison Service |
complaints handling |
Not upheld, no recommendations |
September 2013 |
| 201300691 |
Scottish Prison Service |
communication |
Upheld, recommendations |
September 2013 |
| 201300749 |
Scottish Prison Service |
accuracy of prisoner record |
Not upheld, no recommendations |
September 2013 |
| 201300775 |
Scottish Water |
damage caused / compensation |
Not upheld, action taken by body to remedy, no recommendations |
September 2013 |
| 201300812 |
Lothian NHS Board |
appointments/admissions (delay, cancellation, waiting lists) |
Not upheld, no recommendations |
September 2013 |
| 201300814 |
Midlothian Council |
handling of application (complaints by opponents) |
Upheld, no recommendations |
September 2013 |
| 201300849 |
Greater Glasgow and Clyde NHS Board |
nurses / nursing care |
Not upheld, no recommendations |
September 2013 |
| 201300968 |
Scottish Prison Service |
education |
Not upheld, no recommendations |
September 2013 |