Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201300186 The City of Edinburgh Council council tax Not upheld, no recommendations December 2013
201300193 Argyll and Bute Council housing statutory repair notices Some upheld, recommendations December 2013
201300219 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2013
201300251 Aberdeen City Council repairs and maintenance Upheld, recommendations December 2013
201300258 Greater Glasgow and Clyde NHS Board appointments/admissions (delay, cancellation, waiting lists) Upheld, recommendations December 2013
201300285 Scottish Prison Service accuracy of prisoner record Not upheld, no recommendations December 2013
201300408 Dumfries and Galloway Council council tax Not upheld, no recommendations December 2013
201300450 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations December 2013
201300452 Business Stream charging method / calculation Not upheld, no recommendations December 2013
201300533 Tayside NHS Board clinical treatment / diagnosis Not upheld, recommendations December 2013