Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201103473 | Scottish Prison Service | education | Not upheld, no recommendations | April 2012 |
201103477 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | April 2012 |
201103508 | Greater Glasgow and Clyde NHS Board | policy/administration | Not upheld, no recommendations | April 2012 |
201103520 | Scottish Prison Service | finance procedures | Upheld, action taken by body to remedy, no recommendations | April 2012 |
201103592 | Grampian NHS Board | Communication and complaints handling | Upheld, recommendations | April 2012 |
201103646 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | April 2012 |
201103862 | Scottish Prison Service | progression | Not upheld, no recommendations | April 2012 |
201104097 | NHS 24 | Admission, discharge and transfer procedures | Not upheld, no recommendations | April 2012 |
201003039 | Scottish Borders Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, recommendations | March 2012 |
201004354 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | March 2012 |