Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101588 | A Medical Practice, Lothian NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, no recommendations | March 2012 |
| 201101597 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | March 2012 |
| 201101619 | Western Isles NHS Board | admission, discharge and transfer procedures | Not upheld, no recommendations | March 2012 |
| 201102085 | Aberdeenshire Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | March 2012 |
| 201102348 | Scottish Prison Service | staff treatment | Not upheld, no recommendations | March 2012 |
| 201102378 | Business Stream Ltd | meter size | Not upheld, no recommendations | March 2012 |
| 201102524 | Lanarkshire NHS Board | property | Not upheld, no recommendations | March 2012 |
| 201102547 | Scottish Water | damage caused / compensation | Not upheld, no recommendations | March 2012 |
| 201102564 | Scottish Water | interruption to supply - unplanned | Upheld, recommendations | March 2012 |
| 201102660 | A Medical Practice, Fife NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | March 2012 |