Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102135 | Greater Glasgow and Clyde NHS Board | Clinical treatment / Diagnosis | No decision reached | July 2012 |
| 201102230 | Dumfries and Galloway NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
| 201102264 | Scottish Prison Service | Downgrading | Not upheld, no recommendations | July 2012 |
| 201102346 | Business Stream Ltd | Incorrect billing | Some upheld, recommendations | July 2012 |
| 201102366 | Falkirk Council | Repairs and maintenance of housing stock (incl dampness and infestations) | No decision reached | July 2012 |
| 201102400 | Highland NHS Board | Hygiene, cleanliness and infection control | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102413 | Scottish Water | Supply pipe issue | Not upheld, no recommendations | July 2012 |
| 201102485 | Highland NHS Board | Clinical treatment / Diagnosis | No decision reached | July 2012 |
| 201102567 | Scottish Qualifications Authority | Policy/administration | Some upheld, recommendations | July 2012 |
| 201102623 | Glasgow City Council | disabled access | Some upheld, action taken by body to remedy, no recommendations | July 2012 |