| 201407445 |
Business Stream |
incorrect billing |
Not upheld, recommendations |
August 2015 |
| 201407618 |
Care Inspectorate |
regulation of care |
Not upheld, no recommendations |
August 2015 |
| 201407668 |
Scottish Prison Service |
complaints handling |
Upheld, recommendations |
August 2015 |
| 201407699 |
Scottish Prison Service |
complaints handling |
Upheld, no recommendations |
August 2015 |
| 201407897 |
Angus Council |
complaints handling (incl social work complaints procedures) |
Upheld, recommendations |
August 2015 |
| 201407898 |
Angus Council |
complaints handling (incl social work complaints procedures) |
Upheld, recommendations |
August 2015 |
| 201500028 |
East Kilbride and District Housing Association Ltd |
communication staff attitude dignity and confidentiality |
Upheld, no recommendations |
August 2015 |
| 201500074 |
Scottish Prison Service |
policy/administration |
Not upheld, no recommendations |
August 2015 |
| 201500080 |
North Ayrshire Council |
policy/administration |
Not upheld, no recommendations |
August 2015 |
| 201500081 |
North Ayrshire Council |
policy/administration |
Some upheld, recommendations |
August 2015 |