Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202109163 Aberdeenshire Council Secondary School Some upheld, no recommendations July 2023
202110238 South Lanarkshire Council Repairs and maintenance Some upheld, recommendations July 2023
202110464 A Medical Practice in the Lanarkshire NHS Board area Clinical treatment / diagnosis Upheld, recommendations July 2023
202111128 The City of Edinburgh Council Council Tax Upheld, recommendations July 2023
202111811 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations July 2023
202112026 Lanarkshire NHS Board Communication / staff attitude / dignity / confidentiality Not upheld, no recommendations July 2023
202203211 Borders NHS Board Clinical treatment / Diagnosis Upheld, recommendations July 2023
202007141 Lanarkshire NHS Board Clinical treatment / diagnosis Upheld, recommendations June 2023
202007948 Fife NHS Board Clinical treatment / diagnosis Upheld, recommendations June 2023
202100728 Lanarkshire NHS Board Clinical treatment / diagnosis Not upheld, no recommendations June 2023