Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103423 | Scottish Prison Service | personal property | Upheld, action taken by body to remedy, recommendations | November 2012 |
| 201103490 | The City of Edinburgh Council | policy/administration | Not upheld, recommendations | November 2012 |
| 201103618 | Fife Council | complaints handling | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201103642 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2012 |
| 201103666 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201103742 | Tayside NHS Board | complaints handling | Not upheld, recommendations | November 2012 |
| 201103844 | Lothian NHS Board - Acute Division | policy/administration | Some upheld, recommendations | November 2012 |
| 201103920 | Link Housing Association Ltd | policy/administration | Not upheld, recommendations | November 2012 |
| 201103935 | The Highland Council | road authority as developer, road alterations | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201104027 | Scottish Prison Service | progression | Not upheld, action taken by body to remedy, no recommendations | November 2012 |