Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201004012 Greater Glasgow and Clyde NHS Board communication, staff attitude, dignity, confidentiality Some upheld, action taken by body to remedy, no recommendations December 2011
201004752 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Some upheld, recommendations December 2011
201004882 A Medical Practice, Lanarkshire NHS Board clinical treatment; diagnosis Not upheld, no recommendations December 2011
201004949 Stevenson College admissions Not upheld, action taken by body to remedy, no recommendations December 2011
201005072 Lanarkshire NHS Board clinical treatment;diagnosis Upheld, recommendations December 2011
201005382 Scottish Prison Service behaviour related programmes (including access to) Not upheld, no recommendations December 2011
201100068 Lothian NHS Board clinical treatment;diagnosis Not upheld, no recommendations December 2011
201100184 Edinburgh Napier University complaints handling No decision reached December 2011
201100264 Lothian NHS Board - Acute Division clinical treatment;diagnosis Some upheld, recommendations December 2011
201100324 Grampian NHS Board clinical treatment; diagnosis Not upheld, no recommendations December 2011