Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision report 201100184

  • Case ref:
    201100184
  • Date:
    December 2011
  • Body:
    Edinburgh Napier University
  • Sector:
    Universities
  • Outcome:
    No decision reached
  • Subject:
    complaints handling

Summary
Ms C complained that although she was accepted on to a university course, the university later told her that she would not be able to complete the course due to her disability. Ms C said that when applying she had declared in her application form that she had cerebral palsy. Ms C also complained about the way in which the university handled her complaint.

Although this is the sort of issue that we might consider further, we decided under Section 7 of the SPSO Act 2002 not to investigate Ms C's complaint as she is now taking legal action against the university.
 

Updated: March 13, 2018