| 201102219 |
A Dental Practice, Tayside NHS Board |
Policy/administration |
Not upheld, no recommendations |
January 2012 |
| 201102318 |
Scottish Ambulance Service |
Communication, staff attitude, dignity, confidentiality |
Upheld, recommendations |
January 2012 |
| 201102356 |
A Medical Practice, Highland NHS Board |
Clinical treatment / Diagnosis |
Upheld, recommendations |
January 2012 |
| 201102482 |
North Ayrshire Council |
Handling of application (complaints by opponents) |
Not upheld, no recommendations |
January 2012 |
| 201000660 |
East Ayrshire Council |
complaints handling (including social work complaints procedures) |
Upheld, recommendations |
December 2011 |
| 201003830 |
Greater Glasgow and Clyde NHS Board |
communication, staff attitude, dignity, confidentiality |
Some upheld, recommendations |
December 2011 |
| 201003968 |
Lanarkshire NHS Board |
clinical treatment; diagnosis |
Not upheld, no recommendations |
December 2011 |
| 201003970 |
Aberdeenshire Council |
handling of application (complaints by opponents) |
Not upheld, no recommendations |
December 2011 |
| 201004012 |
Greater Glasgow and Clyde NHS Board |
communication, staff attitude, dignity, confidentiality |
Some upheld, action taken by body to remedy, no recommendations |
December 2011 |
| 201004752 |
Greater Glasgow and Clyde NHS Board |
clinical treatment; diagnosis |
Some upheld, recommendations |
December 2011 |