| 201004347 |
Scottish Court Service |
Delay |
Not upheld, recommendations |
July 2011 |
| 201004458 |
Aberdeen City Council |
Complaints handling |
Not upheld, no recommendations |
July 2011 |
| 201004596 |
Lanarkshire NHS Board |
Communication, staff attitude, dignity, confidentiality |
Not upheld, no recommendations |
July 2011 |
| 201004659 |
University of Strathclyde |
complaints handling |
Upheld, recommendations |
July 2011 |
| 201004831 |
West Lothian Council |
Secondary School |
Not upheld, no recommendations |
July 2011 |
| 201004919 |
Scottish Borders Council |
Primary School |
Not upheld, no recommendations |
July 2011 |
| 201004920 |
HM Inspectorate of Education |
Policy/administration |
No decision reached |
July 2011 |
| 201004984 |
Scottish Prison Service |
Policy/Administration |
Upheld, action taken by body to remedy, no recommendations |
July 2011 |
| 201005069 |
Scottish Prison Service |
Clothing |
Not upheld, no recommendations |
July 2011 |
| 201005089 |
Lothian NHS Board |
Communication, staff attitude, dignity, confidentiality |
Upheld, action taken by body to remedy, no recommendations |
July 2011 |