Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201203832 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, recommendations November 2013
201203858 Lanarkshire NHS Board nurses / nursing care Some upheld, recommendations November 2013
201203939 Greater Glasgow and Clyde NHS Board admission, discharge & transfer procedures Some upheld, recommendations November 2013
201204094 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2013
201204111 Fife NHS Board complaints handling Upheld, no recommendations November 2013
201204143 Tayside NHS Board clinical treatment / diagnosis November 2013
201204594 Lothian NHS Board admission, discharge & transfer procedures Upheld, recommendations November 2013
201204615 Business Stream incorrect billing Not upheld, no recommendations November 2013
201204636 Business Stream meter reading Not upheld, action taken by body to remedy, no recommendations November 2013
201204665 East Lothian Council home helps, concessions, grants, charges for services Not upheld, no recommendations November 2013