Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104820 | Scottish Water | Damage caused / compensation | Not upheld, no recommendations | July 2012 |
| 201104877 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Not upheld, no recommendations | July 2012 |
| 201104879 | Scottish Prison Service | Visits | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201104902 | Scottish Water | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201104967 | Scottish Prison Service | Visits | Some upheld, recommendations | July 2012 |
| 201105057 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Upheld, recommendations | July 2012 |
| 201105087 | Renfrewshire Council | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201105297 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Not upheld, no recommendations | July 2012 |
| 201200021 | A Medical Practice in the Tayside NHS Board area | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | July 2012 |
| 201200045 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Communication, staff attitude, dignity, confidentiality | Upheld, action taken by body to remedy, no recommendations | July 2012 |