| 201306031 |
Lanarkshire NHS Board |
nurses / nursing care |
Upheld, recommendations |
September 2014 |
| 201306078 |
Dumfries and Galloway Council |
complaints handling (incl social work complaints procedures) |
Upheld, recommendations |
September 2014 |
| 201306145 |
University of the Highlands and Islands |
teaching and supervision |
Not upheld, recommendations |
September 2014 |
| 201306193 |
Borders NHS Board |
communication / staff attitude / dignity / confidentiality |
Upheld, recommendations |
September 2014 |
| 201306259 |
Scottish Prison Service |
legal correspondence |
Not upheld, no recommendations |
September 2014 |
| 201400018 |
Angus Council |
complaints handling (including appeals procedures) |
Upheld, recommendations |
September 2014 |
| 201400107 |
Glasgow City Council |
parking |
Not upheld, no recommendations |
September 2014 |
| 201400127 |
Scottish Prison Service |
food |
Not upheld, no recommendations |
September 2014 |
| 201400247 |
Forth Valley NHS Board |
clinical treatment / diagnosis |
Not upheld, no recommendations |
September 2014 |
| 201400314 |
Scottish Prison Service |
supplies of books, newspapers, etc |
Not upheld, no recommendations |
September 2014 |