Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201201017 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | May 2013 |
201201313 | Greater Glasgow and Clyde NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | May 2013 |
201201725 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 |
201201874 | Business Stream | incorrect billing | No decision reached | May 2013 |
201201968 | University of St Andrews | complaints handling | Upheld, recommendations | May 2013 |
201201971 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2013 |
201202156 | South Lanarkshire Council | council tax (incl community charge) | Upheld, recommendations | May 2013 |
201202179 | South Lanarkshire Council | complaints handling | Not upheld, recommendations | May 2013 |
201202231 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 |
201202323 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 |