Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302675 | Scottish Prison Service | policy/administration | Upheld, recommendations | July 2014 |
| 201302689 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
| 201302706 | Glasgow City Council | maintenance and repair of roads | Not upheld, no recommendations | July 2014 |
| 201302765 | Business Stream | incorrect billing | Upheld, no recommendations | July 2014 |
| 201302861 | Fife Council | estate management, open space & environment work | Upheld, recommendations | July 2014 |
| 201302916 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | July 2014 |
| 201302924 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
| 201303016 | Business Stream | charging method / calculation | Upheld, recommendations | July 2014 |
| 201303031 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201303059 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |