Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102661 | A Medical Practice in the Fife NHS Board area | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201102662 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201102720 | The Highland Council | Rights of way and public footpaths | Not upheld, no recommendations | June 2012 |
| 201102748 | Orkney NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 |
| 201102766 | East Lothian Council | Complaints handling (incl Social Work complaints procedures) | Not upheld, no recommendations | June 2012 |
| 201102823 | University of the West of Scotland | Complaints handling | Not upheld, action taken by body to remedy, no recommendations | June 2012 |
| 201102889 | Fife NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | June 2012 |
| 201102892 | Scottish Prison Service | Staff Treatment | Not upheld, recommendations | June 2012 |
| 201102970 | South Lanarkshire Council | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201102978 | Lanarkshire NHS Board | clinical treatment; diagnosis | Upheld, action taken by body to remedy, no recommendations | June 2012 |