Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201205327 Dumfries and Galloway NHS Board complaints handling Some upheld, recommendations February 2014
201205328 A Housing Association neighbour disputes and anti-social behaviour Some upheld, recommendations February 2014
201300085 A College admissions Upheld, recommendations February 2014
201300224 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Some upheld, recommendations February 2014
201300298 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2014
201300402 Loreburn Housing Association Ltd neighbour disputes and anti-social behaviour Not upheld, no recommendations February 2014
201300409 Ayrshire and Arran NHS Board communication, staff attitude, dignity, confidentiality Upheld, recommendations February 2014
201300527 Scottish Prison Service sentence planning Upheld, recommendations February 2014
201300592 Scottish Prison Service use of restraints Some upheld, recommendations February 2014
201300633 Melville Housing Association Ltd right to buy Upheld, recommendations February 2014