| 201204450 |
Business Stream |
incorrect billing |
Upheld, recommendations |
September 2013 |
| 201204466 |
Business Stream |
charging method / calculation |
Not upheld, recommendations |
September 2013 |
| 201204504 |
Scottish Prison Service |
visits |
Not upheld, no recommendations |
September 2013 |
| 201204522 |
Glasgow Housing Association Ltd |
communication staff attitude dignity and confidentiality |
Not upheld, recommendations |
September 2013 |
| 201204558 |
Grampian NHS Board |
communication, staff attitude, dignity, confidentiality |
Upheld, recommendations |
September 2013 |
| 201204579 |
University of Edinburgh |
academic appeal/exam results/degree classification |
Some upheld, no recommendations |
September 2013 |
| 201204623 |
Scottish Prison Service |
work (in prison) |
Not upheld, no recommendations |
September 2013 |
| 201204626 |
West Dunbartonshire Council |
repairs and maintenance |
Upheld, recommendations |
September 2013 |
| 201204677 |
A Council |
primary school |
Some upheld, recommendations |
September 2013 |
| 201204853 |
A Medical Practice in the Forth Valley NHS Board area |
communication, staff attitude, dignity, confidentiality |
Not upheld, no recommendations |
September 2013 |