Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201908610 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | July 2021 |
| 201909210 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 201910382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 201911608 | Wheatley Housing Group Ltd | Repairs and maintenance | Some upheld, no recommendations | July 2021 |
| 202000229 | Lanarkshire NHS Board | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | July 2021 |
| 202000236 | Glasgow City Health and Social Care Partnership | Complaints handling | Upheld, recommendations | July 2021 |
| 202000782 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | July 2021 |
| 202001363 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2021 |
| 202001420 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 202001685 | A Medical Practice in the Ayrshire and Arran NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |