Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201104344 Business Stream Ltd charging method / calculation Not upheld, no recommendations October 2012
201104351 Orkney Housing Association Ltd shared ownership Upheld, action taken by body to remedy, no recommendations October 2012
201104353 The Golden Jubilee National Hospital clinical treatment; diagnosis Not upheld, no recommendations October 2012
201104364 Fife NHS Board clinical treatment; diagnosis Not upheld, action taken by body to remedy, no recommendations October 2012
201104437 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Not upheld, no recommendations October 2012
201104450 Falkirk Council common repairs to former council houses Not upheld, action taken by body to remedy, no recommendations October 2012
201104452 Scottish Water sewer flooding - internal Some upheld, recommendations October 2012
201104543 A Dentist in the Grampian NHS Board area clinical treatment; diagnosis Not upheld, no recommendations October 2012
201104554 East Dunbartonshire Council handling of application (complaints by opponents) Not upheld, no recommendations October 2012
201104633 The City of Edinburgh Council parking Not upheld, no recommendations October 2012