Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302156 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | January 2014 |
| 201302158 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | January 2014 |
| 201302203 | Business Stream | charging method / calculation | Upheld, no recommendations | January 2014 |
| 201302270 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | January 2014 |
| 201302331 | West Lothian Council | repairs and maintenance | Upheld, no recommendations | January 2014 |
| 201302349 | Argyll Community Housing Association | repairs and maintenance | Not upheld, recommendations | January 2014 |
| 201302414 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2014 |
| 201302458 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | January 2014 |
| 201302500 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201302609 | Forth Valley NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | January 2014 |