Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201000513 | Falkirk Council | policy/administration | Some upheld, recommendations | June 2013 |
| 201003985 | A Council | child services and family support | Upheld, recommendations | June 2013 |
| 201100100 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2013 |
| 201101546 | Care Inspectorate | complaints handling | Not upheld, no recommendations | June 2013 |
| 201101683 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201102379 | City of Glasgow College | complaints handling | Some upheld, recommendations | June 2013 |
| 201102927 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201102968 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 |
| 201105269 | Business Stream | charging method / calculation | Some upheld, recommendations | June 2013 |
| 201105521 | Falkirk Council | repairs and maintenance | Upheld, recommendations | June 2013 |