New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204705 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
| 201204779 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2014 |
| 201204873 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
| 201204944 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
| 201205200 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2014 |
| 201205348 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
| 201205406 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2014 |
| 201300241 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | March 2014 |
| 201300330 | Dunedin Canmore Housing Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2014 |
| 201300332 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2014 |