Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202208569 | Aberdeen City Council | Neighbour disputes and anti-social behaviour | Some upheld, recommendations | December 2024 |
| 202210447 | Borders NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2024 |
| 202301188 | Lothian NHS Board - Acute Division | Record keeping | Some upheld, recommendations | December 2024 |
| 202301408 | A Medical Practice in the NHS Forth Valley Board area | Clinical treatment / diagnosis | Some upheld, recommendations | December 2024 |
| 202301856 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | December 2024 |
| 202302482 | Aberdeenshire Council | Child protection | Some upheld, no recommendations | December 2024 |
| 202302835 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | December 2024 |
| 202302985 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2024 |
| 202304367 | Lothian NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2024 |
| 202308058 | Fife NHS Board | Complaints handling | Upheld, recommendations | December 2024 |