-
Case ref:201305386
-
Date:November 2014
-
Body:A Medical Practice in the Lothian NHS Board area
-
Sector:Health
-
Outcome:Not upheld, no recommendations
-
Subject:clinical treatment / diagnosis
Summary
Mr C complained that his former medical practice did not keep correct medical records and failed to give him the correct care and treatment. He also complained that the practice dealt inappropriately with urine samples presented for testing.
We obtained independent advice on the complaint from one of our medical advisers, who is a GP, and considered all the relevant information, including Mr C's medical records and the complaints correspondence. Our investigation found no evidence to suggest that the practice had failed to keep correct records and the records showed that Mr C had been appropriately treated for his symptoms. We also found that five urine samples were taken, all of which were presented for results which were also recorded.