Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Report 201406473

  • Case ref:
    201406473
  • Date:
    May 2015
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    policy/administration

Summary

Mr C complained that the prison unreasonably refused to allow him to update his driving licence in time prior to his release. The prison said Mr C's release had not been confirmed and because of that, they did not consider it appropriate to update his licence. They said they would reconsider Mr C's request if his release was confirmed.

We felt the prison's response to Mr C's request was reasonable and we did not uphold his complaint.

Updated: March 13, 2018