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Decision Report 201500498

  • Case ref:
    201500498
  • Date:
    September 2015
  • Body:
    A Dental Practice in the Fife NHS Board area
  • Sector:
    Health
  • Outcome:
    Complaint withdrawn
  • Subject:
    clinical treatment / diagnosis

Summary

Mrs C complained about the dental treatment she received for a swelling in her mouth, which was subsequently found to be cancerous, and about the delay in referring her to a specialist for further investigation.

When we investigated Mrs C's complaint, we found that she had received the treatment as a private patient, rather than under the NHS. Under our legislation, we are not able to consider complaints about private dental treatment, and we closed our investigation of this complaint.

Updated: March 13, 2018