Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Report 201508748

  • Case ref:
    201508748
  • Date:
    October 2016
  • Body:
    A Dentist in the Borders NHS Board area
  • Sector:
    Health
  • Outcome:
    Not duly made or withdrawn, no recommendations
  • Subject:
    clinical treatment / diagnosis

Summary

Ms C complained about the care and treatment provided by her dentist. She said an extraction had been incompetently performed and she had not been given adequate treatment following the extraction. This had caused her needless pain and suffering.

It became apparent during the investigation that the General Dental Council (GDC) were conducting a fitness to practise investigation. On the basis that this would consider the care and treatment provided to Ms C and had wider reaching powers, the decision was taken to close the complaint. Ms C was informed she could make a further complaint if the GDC investigation did not address her concerns fully.

Updated: March 13, 2018