Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Report 201704550

  • Case ref:
    201704550
  • Date:
    September 2018
  • Body:
    University of Strathclyde
  • Sector:
    Universities
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    academic appeal / exam results / degree classification

Summary

Mr C complained about his university’s handling of a personal circumstances application and academic appeals. Mr C said there had been breaches of university regulations.

We found no evidence of breaches of university regulations. We considered that Mr C disagreed with the academic judgement of staff assessing his work, and he disagreed with the decisions taken by the relevant committees and university staff about his personal circumstances application and academic appeals. However, his disagreement with the university’s interpretation of his evidence and their decisions was not evidence of an administrative failing on their part. We did not uphold Mr C’s complaints.

Updated: December 2, 2018