.cookie-banner { display: none; }

Easter break office closure

We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.

New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r

Decision Report 201807338

Case ref:

201807338
Date:

July 2019
Body:

Greater Glasgow and Clyde NHS Board - Acute Services Division
Sector:

Health
Outcome:

Not upheld, no recommendations
Subject:

clinical treatment / diagnosis

Summary

Ms C had an ad-hoc consultation with a podiatrist (a clinician who diagnoses and treats abnormalities of the lower limb). The podiatrist asked a diabetic consultant if they would review Ms C on the same day. Ms C was concerned that the diabetic consultant did not see her.

Updated: July 24, 2019