Stirling Council
The complainant considered that Stirling Council's position to introduce a charge of £1 per week for a medical emergency care service alarm installed in her home was unfair and unreasonable and breached the Scottish Executive 'free personal care' policy.
Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200500977
Updated: December 11, 2018