On 2 June 2004, the Ombudsman received a complaint from a man (referred to in this report as Mr C) about North Ayrshire Council's (the Council) failure to ensure maintenance of open space. This led to the land adjacent to Mr C’s property becoming overgrown and unkempt.
Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Report 200400434
Updated: December 11, 2018