The complainant raised a number of concerns in connection with his application to buy his home: that the Association took too long to complete the sale; that although the sale was dependant upon repairs being completed they too were delayed and that personal, confidential information was released to the complainant's solicitors without his prior approval
Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200500216
Updated: December 11, 2018