Overview
Mr C complained that the Council did not correctly follow their own Roads Development Guide in determining the appropriate sightlines required for a junction near his home.
Specific complaint and conclusion
The complaint which has been investigated is that the Council did not correctly follow their own Roads Development Guide (not upheld).
Redress and recommendation
The Ombudsman recommends that the Council clarify in the Guide that they can relax the standards to reflect specific local conditions.
The Council have accepted the recommendation and will act on it accordingly.