Investigation Report 200602052

  • Report no:
    200602052
  • Date:
    June 2007
  • Body:
    The City of Edinburgh Council
  • Sector:
    Local Government

Overview

An MSP complained on behalf of his constituent, Mrs C, after she had been informed by The City of Edinburgh Council (the Council) that she could not hold both a card which gave her subsidised taxi transport and a card for the national concessionary bus pass scheme.

Specific complaint and conclusion

The complaint which has been investigated is that the Council would not allow Mrs C to have a local taxicard if she also held a national concessionary bus pass (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Updated: December 11, 2018