Overview
The complainant (Mr C) raised a number of concerns regarding the treatment provided to his wife (Mrs C) by the Mental Health Directorate.
Specific complaint(s) and conclusion(s)
The complaints which have been investigated are that:
- (a) Mrs C should have been assessed by a Community Psychiatric Nurse (CPN) (not upheld);
- (b) the care/treatment package provided to Mrs C was inadequate (not upheld); and
- (c) the Consultant failed to take appropriate action when Mr C pointed out errors in a letter which was copied to Mrs C’'s GP (not upheld]).
Redress and recommendation(s)
The Ombudsman has no recommendations to make.