Overview
The complainant, Miss C, was unhappy that despite initially agreeing to sell to her some land next to her home which she said she had been gardening for some time, the City of Edinburgh Council (the Council) decided they would only sell her a reduced amount of land and required some of the landscaping to be undone.
Specific complaints and conclusions
The complaints which have been investigated are:
- (a) the decision of the Council to sell some but not all of the land to Miss C (not upheld); and
- (b) the decision of the Council to remove some of the gardening on the land retained by them (not upheld).
Redress and recommendations
The Ombudsman recommends that the Council:
- (i) clarify their policy on 'piecemeal' sales; and
- (ii) clarify the maintenance arrangements for the land with Miss C.
The Council have accepted the recommendations and will act on them accordingly.