Overview
The complainant (Mr C) raised his concerns that the consultation process used by the Highland Council (the Council) when deciding to close a primary school in the Council’s area (Primary School 1) was inappropriate. Mr C considered this led to a flawed decision to close the school.
Specific complaint and conclusion
The complaint which has been investigated is that the Council did not follow the correct procedures when carrying out the consultation into the options for the future of Primary School 1 (not upheld).
Redress and recommendation
The Ombudsman has no recommendations to make.