Overview
The complainant (Mr C) raised concerns about the actions of Dumfries and Galloway Council (the Council) in preparing reports subsequent to an incident reported to the police by his then wife, and how they addressed his complaints about those actions.
Specific complaints and conclusions
The complaints which have been investigated are that the Council:
(a) did not deal appropriately with their enquiries involving Mr C (partially upheld to the extent that Mr C was not given an earlier opportunity to assess the factual accuracy of the Social Background Report); and
(b) did not deal appropriately with Mr C's complaint (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.