Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

We are hiring!

Please note this vacancy is now closed.

Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are recruiting for a Complaints Reviewer.  Our Complaints Reviewers play a key role in our work, analysing and resolving complaints across a wide range of sectors including councils, NHS, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies.

For more information and how to apply, visit our recruitment page.

Updated: April 24, 2024