Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Complaints Standards enquiries

Please only use this form if you are a public service organisation and have an enquiry relating to the handling of complaints or whistleblowing concerns.

Our Complaints Standards colleagues are also available on 0131 297 4863.

If you want to complain about a public service, you should use the SPSO online complaints form. For all other enquiries, please see our main Contact Us page.