| 201205132 |
Scottish Prison Service |
personal property |
Upheld, no recommendations |
September 2013 |
| 201205187 |
A Council |
complaints handling (including appeals procedures) |
Some upheld, recommendations |
September 2013 |
| 201300105 |
A Medical Practice in the Lothian NHS Board area |
clinical treatment / diagnosis |
Not upheld, no recommendations |
September 2013 |
| 201300202 |
University of St Andrews |
academic appeal/exam results/degree classification |
Not upheld, no recommendations |
September 2013 |
| 201300273 |
The City of Edinburgh Council |
policy/administration |
Not upheld, no recommendations |
September 2013 |
| 201300287 |
University of Glasgow |
academic appeal/exam results/degree classification |
Not upheld, no recommendations |
September 2013 |
| 201300331 |
Care Inspectorate |
complaints handling |
Not upheld, no recommendations |
September 2013 |
| 201300339 |
Scottish Borders Council |
handling of application (complaints by applicants) |
Not upheld, no recommendations |
September 2013 |
| 201300374 |
Scottish Water |
damage caused / compensation |
Not upheld, no recommendations |
September 2013 |
| 201300423 |
University of the West of Scotland |
special needs - assessment and provision |
Upheld, recommendations |
September 2013 |