Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Report 201300202

  • Case ref:
    201300202
  • Date:
    September 2013
  • Body:
    University of St Andrews
  • Sector:
    Universities
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    academic appeal/exam results/degree classification

Summary

Mr C failed a practical element of an examination and submitted an appeal, which the university upheld. However, Mr C was not happy with the remedy they put in place and complained to us that the university did not offer him another attempt at the whole examination without penalty.

As part of our investigation, we looked at the information provided by Mr C and the university. We did not uphold the complaint, as we found that the university had acted in line with their regulations and normal practice, and Mr C had not been disadvantaged.

Updated: March 13, 2018