| 201102720 |
The Highland Council |
Rights of way and public footpaths |
Not upheld, no recommendations |
June 2012 |
| 201102748 |
Orkney NHS Board |
Communication, staff attitude, dignity, confidentiality |
Some upheld, recommendations |
June 2012 |
| 201102766 |
East Lothian Council |
Complaints handling (incl Social Work complaints procedures) |
Not upheld, no recommendations |
June 2012 |
| 201102823 |
University of the West of Scotland |
Complaints handling |
Not upheld, action taken by body to remedy, no recommendations |
June 2012 |
| 201102889 |
Fife NHS Board |
clinical treatment; diagnosis |
Some upheld, no recommendations |
June 2012 |
| 201102892 |
Scottish Prison Service |
Staff Treatment |
Not upheld, recommendations |
June 2012 |
| 201102970 |
South Lanarkshire Council |
Policy/administration |
Not upheld, no recommendations |
June 2012 |
| 201102978 |
Lanarkshire NHS Board |
clinical treatment; diagnosis |
Upheld, action taken by body to remedy, no recommendations |
June 2012 |
| 201103068 |
Perth and Kinross Council |
Handling of application (complaints by opponents) |
Not upheld, no recommendations |
June 2012 |
| 201103112 |
Business Stream Ltd |
Incorrect billing |
Not upheld, no recommendations |
June 2012 |