| 201304283 |
A Medical Practice in the Greater Glasgow and Clyde NHS Board area |
complaints handling |
Upheld, recommendations |
June 2014 |
| 201304515 |
Lanarkshire NHS Board |
clinical treatment / diagnosis |
Upheld, recommendations |
June 2014 |
| 201304775 |
Dumfries and Galloway NHS Board |
policy / administration |
Some upheld, recommendations |
June 2014 |
| 201304806 |
Scottish Prison Service |
accommodation (including cell amenities and location); complaints handling |
Some upheld, recommendations |
June 2014 |
| 201304881 |
Western Isles NHS Board |
complaints handling |
Not upheld, no recommendations |
June 2014 |
| 201304980 |
Scottish Prison Service |
disciplinary charges - reporting and inquiry |
Not upheld, no recommendations |
June 2014 |
| 201305083 |
Greater Glasgow and Clyde NHS Board - Acute Services Division |
communication / staff attitude / dignity / confidentiality |
Upheld, recommendations |
June 2014 |
| 201305136 |
Scottish Water |
disputed cost to repair sewer / drain |
|
June 2014 |
| 201305146 |
Scottish Prison Service |
policy/administration |
Not upheld, no recommendations |
June 2014 |
| 201305323 |
Highland NHS Board |
loss of deceased person's property |
Upheld, recommendations |
June 2014 |