Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201303702 Fife College complaints handling Upheld, recommendations March 2014
201303792 River Clyde Homes terminations of tenancy Not upheld, no recommendations March 2014
201303852 Almond Housing Association Ltd rent and/or service charges Upheld, recommendations March 2014
201304037 The City of Edinburgh Council statutory notices Resolved, no recommendations March 2014
201304078 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis No decision reached March 2014
201304161 Business Stream meter reading Not upheld, no recommendations March 2014
201200392 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations February 2014
201201571 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations February 2014
201201658 Tayside NHS Board continuing care Not upheld, recommendations February 2014
201202828 Business Stream leakage Some upheld, recommendations February 2014