New Customer Service Standards

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Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201705783 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations February 2019
201705808 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2019
201705814 Dumfries and Galloway NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2019
201705868 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, recommendations February 2019
201706000 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations February 2019
201706075 Perth and Kinross Health and Social Care Partnership clinical treatment / diagnosis Some upheld, recommendations February 2019
201706214 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2019
201706415 Glasgow City Health and Social Care Partnership clinical treatment / diagnosis Not upheld, no recommendations February 2019
201706718 Dumfries and Galloway Council political matters / committees / standing orders / requests for information Not upheld, no recommendations February 2019
201707184 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2019