New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608807 | A Dentist in the Greater Glasgow & Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201609186 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201609404 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | January 2019 |
| 201703147 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2019 |
| 201704532 | Office of the Accountant in Bankruptcy | policy / administration | Upheld, recommendations | January 2019 |
| 201704758 | The City of Edinburgh Council | control of pollution | Some upheld, recommendations | January 2019 |
| 201704980 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201705027 | Angus Council | child services and family support | Some upheld, recommendations | January 2019 |
| 201705031 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201705123 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2019 |